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Frequently Asked Questions
Here is a selection of the questions you all commonly ask us.
What should I do if I suspect a main water line leak?
If you suspect a main water line leak, it’s essential to act promptly to prevent water damage and potential structural issues. Locate the main water shut-off valve for your home and turn it off to stop the flow of water. Then, contact our team at ProMax Water Heaters & Plumbing for professional inspection and repair.
Can I replace my gas water heater with an electric one?
Yes, you can replace your gas water heater with an electric one. Our experienced plumbers can help with the transition, ensuring proper installation and connection to your home's electrical system.
Why is my water heater making strange noises?
Strange noises such as rumbling or popping usually indicate sediment buildup in the tank. This can reduce the efficiency of your water heater and cause damage over time. Flushing the tank can help remove the sediment, but it’s best to have a professional handle it.
What should I do if I smell gas near my water heater?
If you detect a gas odor near your water heater, immediately evacuate the area and contact your gas utility provider or emergency services. Do not attempt to operate the water heater or use any electrical devices.