FAQs - ProMax Water Heaters & Plumbing

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Frequently Asked Questions

Here is a selection of the questions you all commonly ask us.

Why choose ProMax Water Heaters & Plumbing for electric water heater installation?

ProMax Water Heaters & Plumbing offers professional, reliable, and timely service with a team of highly skilled and certified plumbers. We provide upfront pricing, excellent customer service, and one of the best warranties in the industry to ensure your satisfaction.

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What should I do if my electric water heater is leaking?

If you notice a leak, turn off the power supply to the water heater and close the water supply valve to prevent further damage. Contact ProMax Water Heaters & Plumbing immediately for professional assessment and repair.

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How energy-efficient are electric water heaters?

Modern electric water heaters are designed to be energy-efficient, with features like better insulation and precise temperature control. Choosing an energy-efficient model can help reduce your energy bills.

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How can I extend the lifespan of my electric water heater?

Regular maintenance such as flushing the tank, checking the heating elements, and scheduling annual professional inspections can help extend the lifespan of your electric water heater. Addressing any issues promptly also prevents further damage.

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What sizes of electric water heaters are available?

Electric water heaters come in various sizes to accommodate different needs, from small units for single apartments to large tanks for families or commercial use. Our team can help you choose the right size for your requirements.

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How do I know if my electric water heater needs to be replaced?

Signs that your electric water heater needs replacement include inconsistent hot water supply, increased energy bills, strange noises, leaks, rust-colored water, and the age of the unit. If it's more than 10-15 years old, consider a replacement.

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Do electric water heaters work during power outages?

No, electric water heaters require electricity to operate, so they won't work during a power outage. However, they do not need relighting and will resume operation as soon as power is restored.

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Are electric water heaters safe?

Yes, electric water heaters are considered safe. They don't produce combustion gases and have fewer risks associated with gas leaks. Proper installation and maintenance by professionals further enhance their safety.

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Can I replace my gas water heater with an electric one?

Yes, you can replace your gas water heater with an electric one. Our experienced plumbers can help with the transition, ensuring proper installation and connection to your home's electrical system.

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What brands of electric water heaters do you install?

At ProMax Water Heaters & Plumbing, we install and service all major brands and models of electric water heaters. Our plumbers are experienced with a wide range of products to provide the best solution for your needs.

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What maintenance is required for electric water heaters?

Regular maintenance for electric water heaters includes flushing the tank to remove sediment, inspecting the heating elements, and checking the pressure relief valve. Annual professional inspections are recommended to ensure optimal performance.

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How long does it take to install an electric water heater?

The installation time for an electric water heater can vary, but it typically takes a few hours. Our professional plumbers ensure efficient and reliable installation to minimize any inconvenience.

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How do electric water heaters work?

Electric water heaters use electric rods that run the length of the tank to heat the water evenly. This design ensures efficient heating and consistent hot water supply without the need for a pilot light.

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Why should I choose an electric water heater over a gas water heater?

Electric water heaters are generally more cost-effective, have simpler installation requirements, and don't rely on a pilot light, which can go out. They are also safe and come in various sizes to suit different needs.

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What are the benefits of electric water heaters?

Electric water heaters offer several benefits including clean operation, lower purchase price, no need for a pilot light, easier hookup since all homes have electric service, a wide range of sizes, and overall safety.

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Can I install a gas or propane water heater myself?

While DIY installation may seem tempting, it's crucial to hire a licensed plumber for safe and proper installation. Our experienced professionals ensure compliance with local building codes and manufacturer guidelines.

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Do you offer regular maintenance plans for gas and propane water heaters?

Yes, we offer maintenance plans tailored to your specific needs. Our scheduled maintenance services help keep your water heater operating efficiently and prevent unexpected breakdowns.

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Do you offer free estimates for gas and propane water heater installations?

Yes, we provide free estimates for all our services, including gas and propane water heater installations. Contact us today to schedule a consultation and receive an estimate tailored to your needs.

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What size gas or propane water heater do I need for my home?

The size of your water heater depends on factors such as household size, hot water usage patterns, and peak demand. Our team can help you determine the appropriate size for your home.

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What are the typical causes of water heater leaks?

Water heater leaks can be caused by factors such as corrosion, loose connections, high water pressure, or a faulty temperature and pressure relief valve. Prompt repair is essential to prevent water damage.

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What should I do if I smell gas near my water heater?

If you detect a gas odor near your water heater, immediately evacuate the area and contact your gas utility provider or emergency services. Do not attempt to operate the water heater or use any electrical devices.

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Is it more cost-effective to repair or replace an old gas or propane water heater?

The decision to repair or replace depends on the extent of the damage, age of the water heater, and efficiency of newer models. Our experts can evaluate your situation and provide the best solution.

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What are the benefits of upgrading to a high-efficiency gas or propane water heater?

High-efficiency water heaters can significantly reduce energy consumption and lower utility bills. They also offer improved performance and reliability compared to older, less efficient models.

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Can I convert my gas water heater to propane or vice versa?

Yes, it's possible to convert a gas water heater to propane or vice versa, but it requires specialized equipment and expertise. Contact our team for professional conversion services.

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How can I improve the energy efficiency of my gas or propane water heater?

You can enhance energy efficiency by insulating hot water pipes, lowering the thermostat temperature, and installing a timer or programmable thermostat to regulate water heating cycles.

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What factors should I consider when choosing a new gas or propane water heater?

Consider factors such as tank size, energy efficiency rating, recovery rate, and warranty coverage when selecting a new gas or propane water heater for your home.

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Do you offer emergency repair services for gas and propane water heaters?

Yes, we understand that water heater issues can occur at any time. That's why we offer 24/7 emergency repair services to address your plumbing emergencies promptly.

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How often should I flush my gas or propane water heater?

Regular flushing helps remove sediment buildup and maintains the efficiency of your water heater. We recommend flushing annually.

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What maintenance tasks can I perform to prolong the life of my water heater?

You can extend the lifespan of your water heater by checking the temperature and pressure relief valve, inspecting for leaks, and draining the tank to remove sediment.

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Are there any safety precautions I should take with my gas or propane water heater?

It's essential to ensure proper ventilation and clear any combustible materials near the water heater. Additionally, schedule regular inspections to detect potential safety hazards.

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How long does a tankless water heater last?

Tankless water heaters have a longer lifespan compared to traditional water heaters, typically lasting up to 20 years with proper maintenance.

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Can any plumber handle a tankless water heater installation?

No, it's essential to choose experienced plumbers like ProMax Water Heaters & Plumbing for tankless water heater installations. Our professionals are trained to handle the complexities of tankless systems.

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How can I schedule a tankless water heater installation?

Simply contact us today to schedule a tankless water heater installation appointment. We offer flexible appointments and upfront estimates to make the process convenient for you.

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What are the advantages of unlimited hot water?

With a tankless water heater, you'll never run out of hot water, even if multiple showers are taken consecutively. Enjoy continuous comfort without worrying about cold showers.

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Is a tankless water heater energy-efficient?

Yes, tankless water heaters only heat water when needed, reducing energy consumption and lowering your utility bills. Make the switch to save money and conserve energy.

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How does a tankless water heater work?

A tankless water heater heats water on demand, eliminating the need for a storage tank. Water passes through a heating element, providing hot water instantly whenever you need it.

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What are the benefits of a tankless water heater installation?

A tankless water heater provides unlimited hot water, has a longer lifespan, takes up less space, and consumes less water compared to traditional water heaters.

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How can I reach your team for further assistance?

For further assistance or to schedule a heat pump water heater installation appointment, simply contact our team at ProMax Water Heaters & Plumbing. We're here to answer your questions and provide expert plumbing solutions.

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Can I schedule an appointment for heat pump water heater installation?

Absolutely! Contact us today to schedule an appointment for heat pump water heater installation in Bellevue. We offer flexible appointments and 24/7 emergency services for your convenience.

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What sets your heat pump water heater installation services apart?

At ProMax Water Heaters & Plumbing, we prioritize honesty, integrity, and professionalism in every installation. Our fast response rates and 100% satisfaction guarantee ensure your peace of mind.

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Do heat pump water heaters save money on energy bills?

Yes, heat pump water heaters can significantly lower energy bills by consuming 2 to 3 times less electricity than traditional electric resistance water heaters. Invest in a heat pump water heater for long-term savings.

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Do you offer heat pump water heater installation services?

Yes, we specialize in reliable heat pump water heater installation services in Bellevue and the Pacific Northwest. Our licensed and certified experts ensure professional installation and superior customer satisfaction.

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Are heat pump water heaters safer than conventional water heaters?

Yes, heat pump water heaters are safer than conventional water heaters, reducing the risk of accidents and ensuring the safety of your home and family.

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What factors should I consider when choosing a heat pump water heater?

Consider the size and first-hour rating, the type of fuel used, and the energy efficiency of the unit when choosing a heat pump water heater. Our knowledgeable team can help you make the best decision for your home.

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What are the advantages of a heat pump water heater?

A heat pump water heater offers high energy efficiency, lower energy bills, dehumidification of damp spaces, and enhanced safety compared to conventional water heaters.

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Where should a heat pump water heater be installed for maximum efficiency?

For maximum efficiency, a heat pump water heater should be installed in a space that is already warm, such as the furnace room. Our experts can provide guidance on the ideal location for your specific heating needs.

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What toilet problems require professional repair?

If you experience strange noises, clogs, leaks, weak flush, broken porcelain, or continuous water running, it’s time to call our team at ProMax Water Heaters & Plumbing for professional repair.

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Can you help me choose the right toilet for my home?

Absolutely! Our experienced plumbers can guide you through selecting the right toilet, considering factors like bowl design, height, style, size, and additional features such as heated seats, bidets, and soft-closing lids.

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Do you offer toilet installation services?

Yes, we provide trusted toilet installation services. Whether you need a complete replacement or want to upgrade to a new toilet, we can assist you with your preferences and ensure efficient installation.

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How can I schedule a service appointment?

Simply contact us today to schedule a service appointment for toilet repair or installation. Our friendly team at ProMax Water Heaters & Plumbing is ready to assist you.

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Is there a consultation fee?

No, we offer free consultations for toilet repair and installation services. Contact us to discuss your plumbing needs and receive expert advice.

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What areas do you serve in Bellevue?

We serve the entire Bellevue area, including Bel Red, downtown, and surrounding neighborhoods. Wherever you are in Bellevue, we’re here to help.

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Do you offer emergency toilet repair services?

Yes, we understand that toilet issues can arise at any time. That’s why we offer 24/7 emergency services in Bellevue, ensuring prompt assistance whenever you’re faced with a malfunctioning toilet.

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Can I read reviews from your satisfied customers?

Yes, you can read reviews from our satisfied customers on our website. Hear about their experiences and discover why they trust ProMax Water Heaters & Plumbing for their plumbing needs.

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How experienced are your plumbers?

Our team consists of professional plumbers with years of experience in the plumbing industry. You can trust us to provide the best solutions to your plumbing problems at a market-friendly cost.

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Do you offer eco-friendly toilet options?

Yes, we offer a range of eco-friendly toilet options that conserve water and reduce your environmental footprint. Ask our team about our sustainable solutions.

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Can you help with toilet upgrades for accessibility?

Absolutely! We specialize in toilet upgrades for accessibility, including raised seats, grab bars, and other features to accommodate individuals with mobility challenges.

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Do you provide maintenance services for toilets?

Yes, we offer comprehensive maintenance services to keep your toilets in optimal condition. From inspecting for leaks to checking flushing mechanisms, we ensure your toilets work efficiently.

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What sets your toilet repair and installation services apart?

Our commitment to quality, reliability, and customer satisfaction sets us apart. With ProMax Water Heaters & Plumbing, you can expect prompt service, transparent pricing, and lasting results.

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Can you handle commercial toilet repair and installation?

Absolutely! We have experience working with commercial clients and can handle toilet repair, replacement, and installation projects for businesses of all sizes.

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How long does toilet installation typically take?

The duration of toilet installation depends on various factors, including the complexity of the installation and any additional features. Our team works efficiently to minimize disruption and complete the installation promptly.

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How do I know if my toilet needs professional cleaning?

If you notice persistent stains, foul odors, or mineral buildup in your toilet bowl or tank, it’s time for professional cleaning. Our team can restore your toilet’s cleanliness and functionality.

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How can I reach your team for further assistance?

For further toilet assistance or to schedule a service appointment, simply contact our team at ProMax Water Heaters & Plumbing. We’re here to answer your questions and provide expert plumbing solutions.

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What are the signs that indicate I need toilet repair or replacement?

Signs include recurring clogs, constant running water, cracks in the porcelain, and visible leaks. If you notice any of these issues, it’s time to call us for assistance.

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How can I identify signs of a main water line problem?

Signs of a main water line problem include large puddles in your yard, a sudden increase in water bills, strange gurgling sounds in your plumbing system, a significant drop in water pressure, and water stains or leakages around your home. If you notice any of these signs, it’s crucial to seek professional assistance for water line repair.

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Wwhy is it important to address main water line leaks promptly?

Main water line leaks can lead to extensive water damage, compromised structural integrity, and costly repairs if left untreated. Prompt repair can minimize damage and prevent further issues, saving you time, money, and hassle in the long run.

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What should I do if I suspect a main water line leak?

If you suspect a main water line leak, it’s essential to act promptly to prevent water damage and potential structural issues. Locate the main water shut-off valve for your home and turn it off to stop the flow of water. Then, contact our team at ProMax Water Heaters & Plumbing for professional inspection and repair.

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How can I prevent main water line problems in the future?

To prevent main water line problems, schedule regular inspections and maintenance for your plumbing system. Address any minor issues promptly to prevent them from escalating into major problems. Consider installing a water pressure regulator and using drain screens to minimize stress on your water lines.

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Do you offer emergency main water line repair services?

Yes, we understand that main water line issues can occur unexpectedly, posing risks to your property and comfort. That’s why we offer 24/7 emergency main water line repair services in Bellevue. Contact us anytime for prompt assistance with your plumbing emergencies.

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What does the main water line repair process involve?

The main water line repair process typically begins with a thorough inspection, including video inspection of the water line to identify the source and extent of the damage. Our team will then recommend appropriate repair solutions tailored to your needs and budget. The repair may involve excavation, pipe replacement, or other methods to address the issue effectively.

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How long does main water line repair typically take?

The duration of main water line repair depends on various factors, including the extent of the damage, accessibility of the water line, and repair method employed. Our team strives to complete repairs efficiently while ensuring quality workmanship and minimal disruption to your property.

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Are your plumbers licensed and insured for main water line repair?

Yes, our plumbers are fully licensed, insured, and trained to handle main water line repair projects safely and effectively. You can trust our experienced professionals to deliver reliable solutions and exceptional service for your plumbing needs in Bellevue.

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What sets ProMax Water Heaters & Plumbing apart for main water line repair?

At ProMax Water Heaters & Plumbing, we prioritize customer satisfaction and quality workmanship. Our licensed plumbers have the expertise and experience to handle main water line repair projects of any size or complexity. We offer upfront pricing, transparent communication, and a satisfaction guarantee on all our services.

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How can I schedule a main water line repair appointment?

To schedule a main water line repair appointment with our team, simply reach out to us via phone or email. We offer flexible scheduling options to accommodate your needs and ensure prompt service delivery. Don’t delay; contact us today for expert main water line repair services in Bellevue.

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Can I request a quote for main water line repair?

Absolutely! Contact our team at ProMax Water Heaters & Plumbing to request a quote for main water line repair in Bellevue. We provide transparent pricing and strive to offer competitive rates for our professional plumbing services. Schedule an appointment with us today for reliable solutions to your plumbing needs.

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What safety measures do you follow during main water line repair?

Our plumbers adhere to strict safety protocols and industry best practices during main water line repair to ensure the safety of our team and your property. We utilize appropriate safety equipment, follow proper procedures, and take necessary precautions to minimize risks and ensure successful repair outcomes.

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How can I get more information about main water line repair?

If you have additional questions or need more information about main water line repair, don’t hesitate to contact our team at ProMax Water Heaters & Plumbing. We’re here to provide expert guidance, address your inquiries, and assist you with all your plumbing needs in Bellevue.

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What is leak detection, and why is it important?

Leak detection is a crucial service that helps identify hidden water leaks within structures. It is vital because undetected leaks can lead to extensive property damage and costly repairs if left unattended.

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What are some signs that I might need leak detection services?

Signs indicating the need for leak detection include unexplained increases in water bills, damp or discolored spots on walls or ceilings, and the sound of running water when no fixtures are in use.

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How do leak detection professionals locate leaks?

Leak detection professionals utilize advanced techniques such as infrared thermography, acoustic listening devices, and pressure testing to accurately pinpoint the source of a leak without causing significant damage to the property.

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How much does leak detection cost, and how long does it take?

The cost and duration of leak detection services vary depending on the complexity of the issue and the service provider. However, timely detection is crucial for safeguarding your property and finances, and avoiding more extensive and costly repairs in the future.

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Why should I choose ProMax Water Heaters & Plumbing for leak detection services in Bellevue?

ProMax Water Heaters & Plumbing offers professional leak detection services with a team of skilled professionals equipped with advanced technology and expertise. They provide prompt and efficient services to safeguard your property and peace of mind, ensuring that water leaks are detected and resolved with precision.

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Customer Reviews

What your neighbors say

Take their word for it, not ours.

Trust this company

You don't have to worry about them trying to do work you don't need. He was very thorough and did a great job. I have tried various plumbers and I can honestly say I trust in the work he did and in the estimate he provided. He showed up on time and kept in contact. If you are looking for a plumber and or water heater guy. Trust this company. I am glad that I finally have someone I can call to do the work I need.

Shelly F

Seattle, WA

100% happy with their work and would hire them again in a heartbeat

Evan and Owen showed up on time, were super polite and professional and worked hard all day long on a fairly complex installation of a brand new tankless water heater in a different part of my basement from where the old tank heater was located. The quality of their work was flawless and everything looks so neat and tidy. I had even forgotten one request I had made to brace the gas meter on the outside of the house during the pre-work walk through with Evan. Well, Evan and Owen didn’t forget and they took care of that issue as well. Last but not least they cleaned up everything to a “T” before they left well into the evening. I strongly recommend ProMax Heaters and Plumbing. I am 100% happy with their work and would hire them again in a heartbeat. If you are looking for a quality install at a fair price and done by pros, look no further.

Sean Lundblad

Tacoma, WA

The attention to detail is like nothing I have ever experienced.

My brother recommended ProMax and I couldn’t be more pleased by the job that was done! Evan is awesome to work with and does very high quality work. My bathroom was completely gutted and he came in and had great ideas that fit my budget. He put all new plumbing in for a free standing tub and walk in tile shower. The attention to detail is like nothing I have ever experienced. I would use ProMax again in a second!

Dan W

Stanwood, WA

We’ll get your plumbing fixed right!

We're a plumbing team that is dedicated to exceeding the expectations of our customers. With ProMax Water Heaters & Plumbing, we promise to deliver on our word by providing high quality service every time to every customer. We understand that nothing is more frustrating than a company that under-delivers. We are proud to provide our customers with honest and experienced advice about whatever plumbing situation you're dealing with. Our plumbers will always respect you and your home, and are committed to upholding our high standards of customer service at all times.